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Who We Are


Melbourne Clinical Laser provides cosmetic and medical laser treatments. This Privacy Policy explains how we collect, use, and protect your personal information.


What Personal Data We Collect and Why

Comments

When visitors leave comments on our website, we collect the information in the comments form, along with your IP address and browser information to help detect spam.

An anonymized string from your email may be sent to Gravatar to check for a profile image. Once your comment is approved, your profile picture may be visible with your comment. Gravatar’s privacy policy can be found here.

Media

If you upload images, avoid embedding location data (EXIF GPS), as others may extract this information.

Contact Forms

Information submitted through contact forms is collected to respond to your inquiry or appointment request.


Cookies

We use cookies to enhance your website experience:

  • Saving your details when leaving a comment (1 year)
  • Remembering login and display preferences (login cookies: 2 days; “Remember Me”: 2 weeks; screen options: 1 year)
  • Temporary cookies may be set for editing or publishing posts (expires after 1 day)

Cookies contain no sensitive personal data and help make your experience more convenient.


Embedded Content

Embedded content (videos, images, articles) from other websites may collect data, use cookies, or track interaction. These act as if you visited the other website directly.


Analytics

We may use analytics tools to improve website performance and user experience. Data collected is anonymized and aggregated whenever possible.


Who We Share Your Data With

We may share data with trusted service providers who assist with:

  • Website operations
  • Spam prevention
  • Analytics

All third parties must comply with privacy regulations.


Data Retention

  • Comments and metadata are kept indefinitely to recognize and approve follow-up comments.
  • Registered users’ information is stored in profiles. Users can view, edit, or delete personal information at any time (except usernames).

Your Rights

If you have an account or have left comments, you can:

  • Request an exported copy of your personal data
  • Request deletion of your personal data (excluding legally required records)

Data Protection

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Data Breach Procedures

We have procedures to respond promptly to any data breaches and will notify affected individuals as required by law.


Third Parties & Automated Decisions

We do not engage in automated decision-making or profiling that significantly affects users.
Data may be received from third-party services you interact with on our website.


Regulatory Compliance

We comply with Australian Privacy Principles and other applicable regulatory requirements regarding personal data.


Contact Us

For questions about this Privacy Policy or your personal data, contact:
Melbourne Clinical Laser, South Yarra
Phone: 0481 789 918

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